INFORMATION

FAQS

Here to help you in planning your stay with us are some answers to most frequently asked questions. If you do not see what you need here, just contact us.

Car parking
Free, onsite, floodlit car parking.

Car hire
We can provide an in house limousine service or provide telephone numbers for car hire.

Laundry
We provide an on site laundry service - tariffs are displayed in the rooms. We also provide off site dry cleaning service-please ask us for more details.

Currency and credit cards accepted
We accept £ sterling, Euro and sterling travellers cheques and all major credit cards. All cheques require to be accompanied by a valid cheque guarantee card. We are happy to arrange account facilities for corporate customers.

Medical and dental
Reception has details of local doctors and dentists and it can be provided upon request.

Pets
We do not permit any pets within the hotel (except guide/hearing dogs).

Special diets
We are delighted to cater for any special dietary requirement. Please advise us at time of booking. A vegetarian menu is available at all times in our bar and restaurant.

Children and families
Children of all ages are welcome. We have family rooms and when children, aged up to 12, stay in a family room with 2 adults, their accommodation is free of charge. Children 12-16, are charged 50% of adult price when sharing the adults room. There is a £5.00 charge for breakfast, and dinner is charged as taken. We offer a children's menu. For all children staying, we also provide a guide of activities and interests in and around Dundee. Cots and high chairs are available.

Packed Lunches
Packed lunches are available - must be ordered by 21.00 the previous evening.

What is and is not included in price
All prices quoted are inclusive of VAT at the current rate. There is no service charge. Gratuities are at the customers' discretion.

Check in and out times
Check in time is 3pm - if you wish to check in earlier, please advise in advance and we will endeavour to have your room ready. If your room is not ready when you arrive, luggage can be stored at reception if required.

Check out time is 11am, however you are still welcome to use all the hotel facilities and luggage can also be stored at reception if required.

Useful transport links

• British Airways
• Easyjet
• Train Service
• Stagecoach buses
• Citylink coaches

Activities
We can provide details and information about all major tourist attractions in and around Dundee. Click here to view the many activities on offer.

How to get there
Our closeness to the city centre and convenience to the main shops and business centres, are perfectly complemented by our slightly quieter, off-centre location. View the Craigtay Hotel's Location, directions to our front door and maps of our local area.

Valuables
Can be stored in our safe at reception.

Communications
Email, fax, photocopying, and modem facilities
All rooms have direct dial telephones, most have modem points. You can send and receive faxes/emails at reception.

Special occasions
If you're celebrating during your stay, we can make it memorable....
We can organise any surprises or gifts for any special occasion.

Visit our sister hotel

Located in the heart of Perth, this boutique hotel is stylish, distinctive and intimate, with a warm welcome.
Leisure Breaks

Local favourites

Close by to the Craigtay Hotel are the RRS Discovery, Verdant Works, DCA & St Andrews.
Leisure Breaks